deal with complaints. however, once they get into that system they get lost, and, as roger says, it is really labyrinthine for audiences, that is what our research shows. they are not quite sure where they are in the process, they don t like the tone of language they get in responses from the bbc. when we were discussing this with the bbc, the bbc said well, you know it is a measure of our success that people don t come through to ofcom that much at the end. our research says that people don t come up through ofcom because they give up the ghost going through the bbc complaints process and don t really understand where they are or how to advance it. the bbc has defended its complaints process, but also says it is willing to work further with you to make improvements. i m not sure it is always, . the bbc is more transparent than other broadcasters for a good reason, they are the only ones - receiving £5 billion of public money and they should be. | i don t think it is always really- he
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may between elections? the current complaint system was set up four years ago following criticisms about claims of sexual harassment and how they were dealt with. we sexual harassment and how they were dealt with. were dealt with. we need to brin: were dealt with. we need to bring people were dealt with. we need to bring people to were dealt with. we need to bring people to account. - were dealt with. we need to bring people to account. we j bring people to account. we need to protect staff and other members of parliament so that have an independent complaints process, but it needs to be seen to operate at pace. find seen to operate at pace. and et seen to operate at pace. and yet loads seen to operate at pace. and yet loads of seen to operate at pace. and yet loads of people - seen to operate at pace. and yet loads of people hearsay investigations take ages, denying alleged victims and perpetrators answers and justice. and there is a broader point here that the reputation of
ministers have promised appropriate action once an investigation is finished. meanwhile, it was said it was deeply concerning that an mp who wants to remain anonymous has alleged a member of the shadow cabinet has described her as a secret weapon because women want to be herfriend, and men want to sleep with her. let s be blunt. this is a strange workplace. who is an mp s boss? ultimately it is you, voters, but what does this may between elections? the current complaint system was set up four years ago following criticisms about claims of sexual harassment by mps were dealt with. we need to bring people to account. we need to protect staff and other members of parliament so that have an independent complaints process, but it needs to be seen to operate at pace. and yet loads of people here say investigations take ages, denying alleged victims and perpetrators answers and justice. and there is a broader point here that the reputation
want to sleep with her. let s be blunt, this is a strange workplace. who is an mp s boss? ultimately it s you, voters. but what does that mean between elections? the current complaints system was set up four years ago following criticisms about how claims of sexual harassment by mps were dealt with. we need to bring people to account, we need to protect staff and other members of parliament so they have an independent complaints process, but it needs to be seen to operate at pace. and yes, loads of people here say investigations take ages, denying alleged victims and perpetrators answers and justice. and there s a broader point here, that the reputation of politics is dragged into the gutter. scotland s first minister said that has consequences. we will rue the day we make it more difficult and less
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