perpetrator because of children or other dependents i have to care for. police must take this seriously and can t just claim police must take this seriously and can tjust claim that this is not as important as physical violence. thank you so much forjoining us here on the programme. the nhs is failing to meet the complex need and continuing health care. the government says it is putting billions of pounds in extra funding. the company providing nhs england s advice line is beacon and its managing directorjoins managing director joins us managing directorjoins us on the programme. we ve heard through the course of the day some disturbing case studies, one mother saying she had to stay up 60 hours to look after her son when the care fails. how typical is that? i
come back in terms of when there are gaps like this, failings like this, what are they actually do? it’s what are they actually do? it s tric . what are they actually do? it s tricky- there what are they actually do? it s tricky. there is what are they actually do? it s tricky. there is an appeals process in continuing health care, a complaint process, our real concern is that those two processes whilst they do work for some they are very lengthy. if you have an emergency care situation you just don t have months and months to sit in a complaint process hoping that my get resolved. we need to get through to a team who can get the emergency care in place and can review your care in place and can review your care package and get you the care that you need as quickly as possible. there s a real concern about accountability in the system. we would urge people to understand their rights, there s plenty of free advice and information out there. and to continue to contact the integrated
crisis within the nhs, we ve been hearing a lot about that in recent months. we are struggling to be able to find the front line staff to deliver continuing health care services. those integrated carers are particularly struggling are in some cases direct thing the front line staff towards assessments and that means that people who are already eligible for continuing health care are perhaps not getting the support they need to put those carers in place and monitor the quality of care provision. there is a financial impact, you can t get away from finances and all of this. although eligibility for continuing health care can t be influenced by financial factors we know that integrated care boards have been asked to make significant cuts. that s going to affect staffing and our real concern is that has an impact on the level two a lot of expertise, a lot of know how within the system. for expertise, a lot of know-how within the system- the system. for all of those families. the system.
funding they need to actually be able to recruit carers who are sufficiently trained in this area, particular complex care and there particular complex care and there particular location and not getting sufficient support they need to be able to try and find those people. that means that families are having to fill the gap. um? that means that families are having to fill the gap- to fill the gap. why do you think it s happening? to fill the gap. why do you think it s happening? is to fill the gap. why do you think it s happening? is a to fill the gap. why do you think| it s happening? is a combination to fill the gap. why do you think. it s happening? is a combination of all those stress factors that we hear so much about, money spent on social care, shortage of care workers, recruitment crisis, cuts, is it all of those things colliding together? is it all of those things colliding to . ether? , ., is it all of those things colliding touether? , ., , . is it all of those things