Highlighting 3 enterprise AI success stories
Highlighting 3 enterprise AI success stories
How Beacon Street Services, Company Nurse, and Devon Energy are using artificial intelligence and machine learning to improve sales and marketing, identify and protect sensitive information, and automate oil drilling operations. Credit: Dreamstime
Artificial intelligence (AI) and machine learning (ML) might be high in the hype cycle at the moment. But that doesn’t mean organisations are not realising tangible gains from deploying products that leverage the technologies.
Here are three examples of how AI and ML are improving internal business processes and paying off for enterprises.
Boosts for sales and marketing
Boosts for sales and marketing
Beacon Street Services needed to have a “single source of truth” for all its company’s data, to ensure consistency and accuracy across its applications. The company is the services arm of Stansberry Holdings, which produces financial publications exclusively through purchased subscriptions.
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Having collected and stored massive volumes of data using Snowflake, the cloud-based data warehouse service, Beacon Street Services wanted to use that data to help its sales and marketing teams improve on previous tactics and processes of selling subscriptions.
“Our marketing and sales teams saw an opportunity to improve on sales processes by applying a data science approach,” says David Kline, vice president of engineering at Beacon Street Services. “With this approach, we hoped to better identify buying criteria to help the marketing team run more effective campaigns.”
Genesys Named a Visionary in the 2021 Gartner Magic Quadrant for Workforce Engagement Management
Cloud customer experience provider recognized as a Visionary in worldwide report
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1, for its ability to execute and completeness of vision. Contact centers are struggling with high employee turnover rates and low performance due to a system of point solutions that make it difficult to manage and improve the agent experience. Our Workforce Engagement Management solution provides a single platform for onboarding, learning and training, performance management, and more, said Olivier Jouve, executive vice president and general manager, Genesys Cloud™. We believe our focus on delivering an all-in-one solution that powers both the customer and employee experience drove our significant movement towards the Leaders quadrant.
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Artificial intelligence (AI) and machine learning (ML) might be high in the hype cycle at the moment. But that doesn’t mean organizations are not realizing tangible gains from deploying products that leverage the technologies.
Here are three examples of how AI and ML are improving internal business processes and paying off for enterprises.
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Boosts for sales and marketing
Beacon Street Services needed to have a “single source of truth” for all its company’s data, to ensure consistency and accuracy across its applications. The company is the services arm of Stansberry Holdings, which produces financial publications exclusively through purchased subscriptions.
Sacramento man facing arson charges after church fire in Willows
A Sacramento man was arrested Sunday after Glenn County Sheriff’s deputies say he set a church building on fire.
Posted: Jan 19, 2021 12:27 PM
Updated: Jan 19, 2021 12:32 PM
Posted By: Deb Anderaos
WILLOWS, Calif. – A Sacramento man was arrested after Glenn County Sheriff’s deputies say he set a church building on fire Sunday in Willows.
Willows Fire Personnel responded to The Church of Jesus Christ of Latter Day Saints Church, on Sunday, Jan. 17. A large amount of smoke was seen coming from the vents on the north side of the church, as well as a broken window, according to deputies.