website, that s the most sick patients reported on a single cruise ship in the last 20 years. staffers sanitizing surfaces and isolating sick passengers. after visiting the infirmary, ill passengers were encouraged to stay in their cabins. all of us quarantined had labled cabins. and they told us, call room service every few hours and everything is comp elementary from here on in for you. reporter: in addition to a 50% refund on their trip and a 50% credit toward a future booking, passengers report they ve received $400 to spend on board, and even free wine and rum. there are disgrunted people on this ship, there s no doubt about it.