Customer service center. We need to establish this is in fact a senior so we can give them the right card and pass. And then the new clipper card will be sent to that customer in the mail with a litter stating this is their free pass and how to use that pass on a daily basis. For the rtc card for the riders with disabilities those with existing rtc cards the process will be similar to the senior cards. They will just complete an Application Online or by mail or through 311 and the rtc number is required listed on top of the rtc card. Most people are familiar with this card. Much like the senior card the pass will be loaded remotely and theyll receive notice via mail that the pass is now active. If the customer is new to the program and does not have an rtc card they lrp need to visit the mta discount id office which is just across the street from sfmta Customer Service center to apply for the rtc card. This can take between four and five weeks to get approved. Once the customer is appr
Disparity, which always causes me a concern. Not that i dont trust people but it seems like it should be accurate. Okay, thats something i will follow up with the agency regarding. Out of curiosity, it calls out in the outcome objectives 75 of all facilities will be visited on a quarterly basis, that would be two visits and same for the [inaudible] facilities. The baseline from the previous thing is that we require at least one visit to one board and care home every year so weve added this in as part of the increased performance as a result of the increased staff. Now the plan is to in addition to seeing everyone at least once, each quarter, 75 of them will be seen. We didnt go with the 100 po allow for a little bit of leeway there. Are the businesses announced and scheduled or unannounced. I believe both. In some situations the ombudsman will respond to a complaint brought by a Family Member or resident and appear unannounced. Ombudsman will make an unannounced visit to see how things
There. One of the issues talks about the proposal thats already in place regarding youth fares and the sunday parking changes and according to the editorial all these programs combined will reduce munis operating revenue by about 20 million a year at a time when ridership is at an all time high. It also refers to voter approved propositions a and b which authorized additional spending for muni but that spending is limited to capital improvements. The concern raised is ridership continues, but the operating budget will be reduced because of lost revenue and therefore there will be longer waiting times for buses, crowded buses and great inconveniences. How has that issue been addressed in developing this proposal . I cannot speak to that directly. Were more on the process in the back end. Its something the board can address unless diana has anything to add to that. The board will have to address that. Okay, thank you very much. Commissioner ow. Right now i am a senior. I put in an applic
Once the customer is approved for their card theyll get an application at the office or get one online and apply for the free program. Theres a list of our outreach calendar. We met with the department of aging and Adult Services staff yesterday to receive feedback. Were here this morning to present to you our process and receive any feedback and for the next two weeks, including the mt action board of directors meeting, will be meeting with different groups to make sure were doing the proper amount of outreach and if were missing anything we fill in the holeses. Besides additional outreach besides those meetings current sf registered rtc customers will be direct mail letting them know the program is approved. And the application will be on the back of that letter. Applications and fact sheets we made available at different communities and stakeholder groups. Well have newspaper ads. The advertisements will be the banners inside the bus as well in the front of the bus behind the driver
Says line 17 times line 18 i think it means line 17 times line 16. Would that be correct . I think thats correct, yes. And the actual calculation is not 15 , its something slightly less that that so im not sure why there would be it seems like a simple calculation, 15 of that perhaps it was a rounding. I dont have a calculator. Its about 14. 7 across the budget, so maybe its a rounding thing but it was an odd dollar amount when i made the cal cow cuelation. Im not sure why theres a disparity, which always causes me a concern. Not that i dont trust people but it seems like it should be accurate. Okay, thats something i will follow up with the agency regarding. Out of curiosity, it calls out in the outcome objectives 75 of all facilities will be visited on a quarterly basis, that would be two visits and same for the [inaudible] facilities. The baseline from the previous thing is that we require at least one visit to one board and care home every year so weve added this in as part of the