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Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the latest expansion of its contact center services with the opening of a new location in South Africa. Initially tasked with handling reservation calls for one of hospitality’s fastest growing North American companies, Cloud5’s South African contact center underscores the industry’s continuing rebound and will expand its offshore capabilities as market conditions continue to evolve.

South africaNew brunswickUnited statesSouth africanJason reidMark holzbergIt servicesContact centerVirtual guest servicesCommunications sourceNorth americanNorth americaSenior vice presidentGeneral managerVendor managementOnsite support