Retail sector adopting technology
Without automation, it will be increasingly difficult for businesses to meet customer expectations. PHOTO: FILE
LAHORE:
Pakistan’s retail sector is on its way to induct new technology in daily operations in a bid to modernise the conventional back-end operations and processes in the manufacturing, warehousing and distribution value chains.
According to retailers, the need to upgrade the system by adopting cutting-edge technology is the only way they can grab a larger slice of the rapidly growing e-commerce ecosystem.
As e-commerce transactions increased manifold during the lockdown, many retailers realised the operational deficiencies present in their e-commerce platforms.