Transreport launches Passenger Assistance app, making it easier and quicker for disabled passengers to request assistance across the rail network
- Developed in collaboration with disabled passengers and accessibility experts
LONDON, May 25, 2021 /PRNewswire/ Passenger Assistance, a new app which gives disabled passengers control and transparency when requesting assistance for their train journeys, is launching today across the National Rail network. Developed by Transreport, Passenger Assistance allows disabled people to quickly request assistance for their train journeys in one app for the first time, offering an easy option which doesn t require them to contact each train operator by phone or email prior to travel.