A representative from Qantas was quick to reply to O Neil, saying they would investigate. While we know that customers really value extra leg room, the price displayed was definitely a bit of a stretch, a Qantas spokesperson told 9News in a statement. We can confirm the passenger was charged the correct amount of $70 per sector for the extra legroom and we re investigating what caused the incorrect amount to be displayed.
While the airline was quick off the mark to O Neil, so were other Twitter users, with many making light of the price discrepancy and regular plane fare. Slightly â almost normal though really, one social media user wrote, adding the hashtag gouge .