gap in columbiana ball at least three were seen with guns inside the mall and at least one fired a weapon it could change. we don t believe it was random there was some type of conflict that occurred resulting in gunfire. reporter: this mother and daughter say they heard shots ringing out in the food cart. i actually hit under the tables and rachel turned around to see i wasn t with her and she immediately screamed for me to get up i said we got to get up, we got to get out. we didn t stop running until we got to my car. reporter: shopping in a store, jennifer newsome said everyone scrambled to get out i saw children fleeing, i saw teenagers, i saw an old elderly lady with her walking trying to get out. reporter: she also said she saw the bloody aftermath i ran through the food court and i saw people shot. i saw blood. reporter: this snapchat video appears to show a shattered