turns out there was a flaw in their collection software. we then out and seized and obtained their two phones voluntarily. i shouldn t say seized. obtained their phones from the fbi. these are now fbi devices we re talking about. and our cyber forensic material extracted the missing texts from the phones. we first used our own tools to do that. that was step one. we went to a contractor that we used, a vendor that we used to see whether there were additional tools. we did a second extraction and gained more. we went to the department of defense to see if they had additional tools. they said yes and we used them and extracted more texts. we went to the fbi and said
there were no text messages produced to us. it turned out there was a flaw in their collection software or a failure in their collection software. we then went out and seized and obtained their phones from the fbi. these are now fbi devices we re talking about. and our cyber forensic team actually took a series of steps to seek to extract the missing text messages from the phones. that was step 1. we then went to a contractor that we use, a vendor that we had and they gained more text messages. we then went to the department of defense and asked them if they had additional tools that those first two steps didn t use. they said they did and they gave us those tools and we used that and extracted more text messages. we then went to the fbi and