Coatesville City Council member Khadjah Al Amin told council April 26 of failures in the tax billing system that she has heard about from constituents and experienced personally.
When contacting Keystone Collections Group to complain, Al Amin feels she was treated rudely by the company. She shared her concerns during the council meeting livestreamed on Zoom.
Al Amin said this is the third year in a row that she has not received her city tax bill. Last year, she was able to find a replacement bill in time to take advantage of the 2% discount period. She has heard from several other residents who also have not received bills, even though Keystone Collections Group reports all bills were mailed Feb. 1. In most reported cases, the bills were not just late but never received.
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