crime scene and the mall is still closed this morning. the motive at this point is unclear. we do not know yet what caused the shooting incident. any attribution of this being domestic related or something else is purely speculation. reporter: cnn affiliate wjz talked to one man who came face to face with the gunman. 27-year-old chris did not want to be identified. he shot her. then 10, 15 maybe not even 10 seconds later i heard the second gunshot. i basically just like scrambled out of the floor on my hands and knees right by the male employee who was down on the ground. still alive. reporter: chris says he s haunted by the fact that he was the last person to talk to tyler johnson before he died. he asked me if it was like still bad outside. i told him it really wasn t snowing yet but it s going to be cold all week. and he told me, yeah, he s from mount arie. i was the last person he talked