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ICX Summit celebrates 8th year this September

The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.

North carolinaUnited statesCloi servebotsChris kingLovell hollowayAdam terranovaNeely woodson powellMarbue brownAnkur gargCharleston shoe companyKansas city international airportHoneywell customer experience centerParla retail ltdElo touch solutionsNetworld media groupTaco bell

ICX Summit celebrates 8th year this September

The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.

North carolinaUnited statesNeely woodson powellChris kingCloi servebotsMarbue brownLovell hollowayAnkur gargAdam terranovaNetworld media groupParla retail ltdCharleston shoe companyElo touch solutionsTaco bellKansas city international airportHoneywell customer experience center

ICX Summit celebrates 8th year this September

The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.

North carolinaUnited statesAnkur gargAdam terranovaNeely woodson powellLovell hollowayCloi servebotsChris kingMarbue brownTaco bellHoneywell customer experience centerNetworld media groupElo touch solutionsParla retail ltdCharleston shoe companyKansas city international airport

10 robots rescuing restaurant workers

Meet 10 of the robots that Fast casual brands are using to improve the guest experience and provide better service.

United statesSanta monicaFrance generalSouth koreaJohns creekSan franciscoComunidad autonoma de catalunaNew yorkCloi servebotSurya tiffinsCloi servebotsKendall jennerBotrista drinkbotWhite castleMiok kimAaron kim

ICXA honors 5 Elevate Award winners at annual summit

The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.

North carolinaUnited statesNew yorkCherryh canslerAlicia lavayDaniel brownJames schreitmuellerAdel taalabElliot marasElad inbarMadison reedCloi servebotsAlanna reynoldsJim schreitmuellerWestin charlotteTaco bell

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