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Anglesey Council Headquarters in Llangefni. Taken by reporter, free to use by all BBC partners. Council chiefs have been pressed on the need for improvements to the authority’s telephone systems amid claims that members of the public are struggling to contact relevant departments. With the majority of office staff continuing to work from home, over the counter services at Anglesey Council’s Llangefni headquarters have been closed since the start of the pandemic. But during a discussion on the leader’s annual report – with several members praising Llinos Medi and senior officers for “going the extra mile” and their “tireless efforts” during the pandemic – concerns were also raised amid claims that members of the public were struggling to get in touch with officers to raise various concerns.

Morris jonesCllr bob parryCllr peter rogersCllr dafydd rhys thomasCllr jeff evansAnglesey council llangefniAnglesey councilLlinos mediPeter rogersAled morris jonesDafydd rhys thomasCllr llinos mediமோரிஸ் ஜோன்ஸ்அங்கிலேசெய் சபைபீட்டர் ரோஜர்ஸ்அல்லது மோரிஸ் ஜோன்ஸ்