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Banca Transilvania, IBM Global Business Services and QUALITANCE Partner in Digital Transformation Using the FlowX.AI Technology Platform
Mihai Cristea 13/05/2021 | 17:20
IBM Global Business Services (GBS), the services and consultancy arm of IBM, and QUALITANCE have been selected by Banca Transilvania to deliver an integrated, unified, and scalable digital solution that creates omnichannel and AI-driven experiences for customers and employees. The new solution was developed on the FlowX.AI technology platform.
The FlowX.AI platform initially created by QUALITANCE helps Banca Transilvania redesign, simplify, and automate digital interactions between employees and customers, accelerating current operations and future digital developments. The three partners – BT, IBM GBS and QUALITANCE have implemented the FlowX.AI platform and integrated it with multiple existing systems.