was, really. if he wasn t that big, i d probably grab him off the couch and maybe he d go off the balcony. reporter: paulsen was charged with burglary, petty theft and possession. his girlfriend, vicky bryant, was not charged. but mary schaefer from pristine maids, says she should be. reporter: she breached her client s trust. and absolutely, there should be charges pressed against her as well. reporter: cleaning professionals say before you hire a crew to roll up at your house make sure they re licensed, bonded, and insured and feel free to ask for references. how scary is that? so many of us have people who come in and clean, you wonder what s going on. now they re just crashing at your place. you actually have somebody come in clean? yeah. i like to clean myself. it s a little cathartic. really? mm-hmm. toilets. all that. are you like a monica geller? are you like an ocd when i have time. the house usually blows up in three seconds after i clean because of th