By Justin Hendry on Apr 12, 2021 6:55AM
Staff provide firsthand accounts as balance of work changed.
A former Home Affairs IT support manager has provided a rare first-person account of the arrival and encroachment of an outsourcer, as part of an unsuccessful unfair dismissal claim.
Paul Martin filed an unfair dismissal case against the department in August 2020, alleging that his seniority and work function had reduced significantly over the past six years, leaving him with “no reasonable choice other than to undertake a forced resignation”.
The department was also accused of outsourcing more of its IT support than originally envisaged under a 2014-15 program, with existing staff gradually moved to lower-level administrative work.