Retail therapy: The health & beauty brands delivering the best in-store experiences thedrum.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thedrum.com Daily Mail and Mail on Sunday newspapers.
A study of 1,000 beauty shoppers in the UK, France, Germany, and US has revealed insights into what consumers need and expect in the brick-and-mortar retail experience.