Reportedly, HMRC apologised to users in recent weeks noting: We re afraid our CJRS calculator on GOV.UK contained a software error, which we have now corrected.
As a result of this change, employers will need recalculate their claims if they used the calculator before January and all of the following applied:
The claim contained employees who were not on a fixed salary
Employee s pay for January 2019 was used as a reference instead of 2020
The employee s pay was different January 2019 to January 2020
HMRC has been urged to take action on furlough problems (Image: GETTY)
It is important to note these problems and corrections as if they are missed, it could lead to problematic outcomes.