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Why the Pandemic Only Made Fast Casual Stronger

At the apex of lockdowns, fast casuals felt the sting of their own differentiation. The category’s incubation in the 1990s into mid-2010s was largely a real estate deviation. Brands sought in-line, leased real estate in an effort to improve ROI that, at least in quick service, had historically favored fast-food giants. While a less traditional model, it proved fertile. And in rapid response, fast-casual brands of every ilk and category dove in as consumer demand supported it.

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