Finance Minister Nirmala Sitharaman on Monday asked civil accounts officers to have a clear roadmap for seamless digital payments, saying there are lessons to be learnt from the technology-driven glitch that happened at National Stock Exchange. Addressing the 45th Civil Accounts Day she said the Controller General of Accounts (CGA), who is the bookkeeper of government accounts, has adopted great systemic reforms. Sitharaman said that to keep government accounts transparent, the CGA will have to adapt and keep pace with changing technology to keep government account transparent. Seamlessness of payments is more important,. I will bring it here as an example to say even where complete foolproof systems are laid, you find in NSE a couple of days ago when there was a glitch, a kind of technology-driven glitch, which nobody could have anticipated, but that glitch has caused us immensely and lessons are being learnt.
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