Hiver leverages Gmail and the Google Workspace suite of apps to provide customer service solutions
The startup will look to accelerate marketing and sales efforts to double its revenue in 2021 and 2022
Hiver claims more than 1,500 companies from over 30 countries use its services
San Jose and Bengaluru-based customer support solutions startup Hiver has raised $4 Mn in debt financing from Singapore-based debt fund Mars Growth Capital. Mars Growth Capital is a joint venture between Mitsubishi UFJ Financial’s MUFG Bank, and Liquidity Capital.
Hiver claims to be the world’s first Gmail-based customer service solution, built for those businesses that use Google Workspace (formerly known as G Suite) to manage parts of their operations such as email, calendar and cloud-based collaborative productivity through Google Drive.