phone. we create a smart system for i. have you different than the where you come to the bank and hope they re open. reporter: in citibank innovation lab members of the small inknoy vision team test prototypes for the bank of the future. say you re interested in a credit card. all you do is tap on it. reporter: citi s interactive sales wall will let customers shop for products. with citi s tap and pay, customers could some day load their credit card on to their cell phones. imagine if you could capture all the warranties you get at retailers. you tap and pay and mobile phone becomes your wallet. that is all your need. reporter: soon you will see media walls, digital posters with up-to-date low dal call and global news. the new features rolls out in banks next few years making traditional banking a thing of the past. many innovations are up and running in japan, china and other parts of asia. we need to address the issues that came out of the