training, cit training, the likelihood that they would have been able to pick up the warning signs, the red flags, not the yellow signs, the red flags, is much, much higher because they learn about mental illness. they learn to not only talk to the person but to go online, look at what the person is posting and talk to the family and detect what is being hidden. i want to talk after the break about what more, if anything, police could have done and why someone like elliot rodger is to articulate in one instant and does what the doctor says is delusional things in the next instance. we ll be right back. ups is a global company, but most of our employees live in the same communities that we serve.