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ROSWELL, GA. (PRWEB) November 01, 2022 NovelVox, a market leader in the contact center industry, has recently launched HubSpot CTI Connectors for Cisco
NovelVox s Smart CTI connectors are now available with omnichannel capabilities for Genesys Cloud CC, extending the voice integration support to Email and Chat.
NovelVox announces the release of a new, upgraded version of its Digital CX Platform, CXInfinity for Cisco, Avaya, Genesys, and Amazon Connect Contact Centers.
NovelVox’s Reporting Plus is now available with powerful reporting & analytics features, offering greater flexibility to create custom reports leveraging BI.