01/20/21
According to Gartner data, determination and sensitivity are two critical characteristics for new chief information officers this year. As the COVID-19 pandemic continues to shift the landscape for how global CIOs manage, collaborate and respond to their stakeholders, so too does the demand for strong leadership and core emotional dexterity competencies, the research firm explained.
Determination was defined as a firmness of resoluteness and in turning decisions into actions, despite how tough they are, while sensitivity was the quality of feeling empathetic toward others difficulties and acting accordingly. Demand for the determination trait increased 34 percent in 2020 compared to 2019, Gartner noted, and demand for sensitivity increased 92 percent.