Federal government agency call centres are a slice of Canadiana. Anyone who has ever had to frequently call Service Canada or IRCC is familiar with the diversity of accents and manners among the agencies' (mostly) helpful customer service reps. The experience offers almost endearing insight into the makeup of the Canadian public service. That diversity of background is perhaps even more audible on the French-language phone lines a delightful cross-section of the domestic francophonie. It's the French-speaking call centre characters that local content creator CiCi Moya (@cicimoya) lovingly parodies in a pair of videos posted to Instagram. At the time of writing, the first video, fearing enthusiastic québécois, anglophone Canadian and Haitian Canadian customer service reps, has amassed over 300,000 views.