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Which Tech Solutions Are Helping Restaurants Mitigate the Labor Shortage?

Which Tech Solutions Are Helping Restaurants Mitigate the Labor Shortage?
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Movin on up : The gifts of the 3rd- to 1st-party ordering shift

What kind of benefits do brands realize when they shift to or just add first-party ordering? Many smaller pizza brands are now finding it feasible to move up to first-party ordering, giving them greater control of the customer experience. (Photo: iStock) It s a given that online ordering is the path to customers hearts, and third-party delivery companies have made that as simple as tapping their apps to access a dizzying assortment of brands, cuisines and service categories. It s also a fact, however, that restaurant brands make more on each online order that takes place on the brand s platform as opposed to a a third-party aggregator. Still, many brands lack the employees, vehicles and infrastructure needed to offer first-party ordering, which is why so many rely on the third-party companies.

Revel teams with Delphi Display Systems on restaurant drive-thru

Logo provided. Feb. 4, 2021 Revel Systems, a cloud-based point-of-sale and business management platform, is teaming up with Delphi Display Systems, a provider of consumer engagement and business optimization solutions for the foodservice industry, to allow restaurants to implement a drive-thru experience identical to the standards set by national brands, according to a press release. Delphi s digital outdoor menu boards, drive-thru order confirmation and drive-thru timing systems now integrate directly with the Revel platform. We recently rolled out several new solutions, such as Delivery XT, and an order ready board designed to help customers and delivery drivers quickly identify the status of their available orders for pickup, Chris Lybeer, Revel s chief strategy officer, said in the release.

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