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Complaint against SFR for fraudulent business practices

The UFC-Que Choisir Association criticized the operator for violating its promise not to increase the initial price of RED in accordance with the SFR quotation. smallFR is in sight of UFC-what to choose.ThisConsumer Association Announcing that it will complain to the Paris Public Prosecutor on Tuesday, May 11, 2021, about the operator’s “deceptive business practices” regarding mobile phone quotations. Between January 2018 and December 2019, SFR launched a commercial mobile phone service with no commitments and no terms and conditions, namely SFR called RED, and announced the “lifetime maintenance” of the initial price of the ordered package. But according to UFC-Que Choisir, between September 2020 and December 2020, SFR made an “interview” and “according to the situation” and “authoritatively” increased the prices of these packages, and the prices increased. The range varies from “30% to 75%”. %”.% of initial price”.

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