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The digital age needs a fresh injection of trust

Who do you trust? Most of us, if pressed to answer that odd yet supremely important question, would compose rather short lists. Our family members, maybe. A few close friends. In reality, though, we trust far more people than that. Total strangers, for example: “This taxi driver is competent behind the wheel and will take me where I want to go.” We trust faceless businesses: “This item I bought online will arrive in the mail as promised.” Though we often claim we don’t, we often trust the government whose regulators, courts and other instruments of authority are, after all, the ultimate guarantors of our safe taxi rides and properly fulfilled online purchases.

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