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relationship, consult tative, might be someone from customer service who has sales orientation that might be a tter person than your rep. it s about relationship building, whicht is. you want them to feel connected with you. that s not just about selling them the next thing, it s about having a dialogue. if your transaction with your customer you re not going to keep them forever. you need to make that type of investment. this is the point at the beginning we made, the biggest one, don t forts about them. once you rope them in, it s easy to slip out unless you give them a reason to stay. that s right. thanks, larry. if you want your sales team to sell more, they have to be well trained and probably aggressive. that was a particular challenge for a boise, idaho, skin care company. the owners discovered that training and engagement were the keys to nurturing a star sales rep. dr. chip cole is a very

Customer serviceSales orientationRelationship buildingConsult tativeDon tLarry changSkin care companyStar sales repChip cole