Irvine Nugent At the core of leadership is the task of persuasion, says Nugent. It involves winning the hearts and minds of others and gaining their trust. In many ways, the CEO must also be the CSO (Chief Storytelling Officer).
Nugent, an internationally recognized executive coach and keynote speaker, is one of the few worldwide certified facial action coding system (FACS) coders: Experts in reading facial emotions. Born in Northern Ireland, Nugent brings a rich and varied experience of growing up in a society torn apart by division and violence. Seeing firsthand the damage done when communication breaks down, and people fail to listen and understand inspired Nugent to help leaders build workplaces in which people thrive, and realize their full potential.
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