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In the chief’s van, Chief Pfeifer hears the Manhattan dispatcher announce that a plane has gone into tower 1 of the World Trade Center. The chief reaches for the telephone.
“Battalion 1 to Manhattan.”
“Okay,” the dispatcher answers. It is John Lightsey who is working the microphone this shift.
“We have another report of a fire,” Chief Pfeifer says, calmly and resolutely. He knows these are public airwaves. “It looks like a plane has steamed into the building. Transmit a third alarm. We’ll have a staging area at Vesey and West Streets. Have the third-alarm assignment go into that area, the second-alarm assignment go to the building.”
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