Aboitiz Data Innovation (ADI), the Data Science and Artificial Intelligence (DSAI) arm of the Aboitiz Group, reveals more details of its inaugural AI Summit
January 8, 2021 | 9:00 am Font Size
The only PH organization among the awardees
Based on recent analysis of the Philippines customer experience solutions in the banking industry, Frost & Sullivan recognized UnionBank of the Philippines (UnionBank) with the 2020 Philippines Excellence in Customer Experience in ATM Ambience Experience and in Online Customer Experience. In a statement, Frost & Sullivan said that UnionBank has stayed ahead of the demand curve by offering the best-in-class, personalized customer experience with robust 24/7 services.
The awards were given to UnionBank for its utilization of various emerging technologies in order to provide relevant digital solutions and create meaningful experiences for its customers. This not only enabled the Bank to raise the bar for the country’s banking industry, but it also proved that the Bank is able to compete with the best of the best internationally.