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Jennifer Coe and her son Alfred
- Credit: JENNIFER COE
“It was a nightmare trying to get through - I ended up taking him to A&E,” she added.
“After nearly seven hours we got home with a diagnosis of a severe throat infection and an acute asthma, viral wheeze - he’s never had that issue before.”
Ms Coe said she understands Ipswich Hospital’s A&E, which last week recorded its busiest ever day, is under intense strain but felt she had no other option - adding that many in the waiting room told her they were also there because they could not see their GP.
Bosses at the practice said that Framlingham and the surrounding area have a “rapidly growing” population, adding that they aim to recruit additional staff to meet “increasing demand” for GP services.
Several new housing estates have sprung up around the town and close by over the past few years.
They added: “Although the practice’s GP to patient ratio is currently slightly higher than average, all patients are receiving safe and effective care.
“Our staff work really hard to support people’s health and wellbeing and we’re proud of what they do.
“It’s important to remember that our primary health care services are delivered not only by GPs, but by a wide range of skilled health professionals.”