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How Cigna saves millions by having its doctors reject claims without reading them

How Cigna saves millions by having its doctors reject claims without reading them
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Progressive Charlestown: insurance

Lawsuit: Cigna Healthcare Misused AI to Deny Legitimate Insurance Claims

Cigna Healthcare, a major player in the health insurance industry, is now at the center of a federal class action lawsuit over claims that the company has been using AI algorithms to improperly deny claims to customers. The lawsuit claims that Cigna's system denied about 300,000 pre-approved claims, spending an average of 1.2 seconds to deny each claim.

Lawsuit: Cigna Healthcare Misused AI to Deny Legitimate Insurance Claims

Cigna Healthcare, a major player in the health insurance industry, is now at the center of a federal class action lawsuit over claims that the company has been using AI algorithms to improperly deny claims to customers. The lawsuit claims that Cigna's system denied about 300,000 pre-approved claims, spending an average of 1.2 seconds to deny each claim.

How Cigna saves millions by having its doctors reject claims without reading them

How Cigna saves millions by having its doctors reject claims without reading them
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