chat function and get a lot more details how much it s going to cost you, that sort of thing. it s just another example how these big tech companies are leaning more on artificial intelligence to improve their offering. the new bing availability well, the new bing search function i should say is going to be available as of monday so maybe something for you to try out, john. we ll see about that. one more for you, we re just now finally a few days away from the super bowl. anticipation for the game is growing. also growing the amount of people betting on the big game. give us the latest on that, and while you re at it throw in your pick, chiefs or eagles? you re definitely asking the wrong person here, but the american gaming association estimates that 1 in 5 american adults will be looking to place a bet on the super bowl this sunday. that s 1 in 15 americans in total looking to wager about $16 billion, that is more than
unbundle the product and enable people to save and pick and choose the product that they want and enables the most people to fly and the most fair process you can have. charles: let knee ask you ab about let me ask you about something you re doing, apparently gotten rid of the phone service, and a chat. you have a digital chat function and reach us easier through the chat and serve more customers and we see higher nps scores or higher customer service scores as a result. it s a new way and a lot of airlines are doing this and a lot of companies are doing it on the digital side. charles: it sounds like it s a lot easier. it s tough when you re sitting there on the tarmac or the airport to use the telephone line. a lot of people tweet out complaints and you get these sort of these canned replies and only makes things worse, but this chat idea does sound pretty impressive. are you getting any feedback
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