a tale of two bank balances. $1 billion, the other minus $50 billion. first, julian tried to withdraw $20 from a chase atm and saw a $1 billion balance in her account. the bank said they posted a negative to alert her to a problem with her account. meantime, maddie from california checked her balance on her cell phone and saw she was nearly $50 billion in the hole. she shared her experience with chase on tik tok. i called my bank. it went like this. hello, this is chase bank. how may i help you? hi, i m negative $50 billion in debt. i m not sure why. do i have $50 billion? no. she said can i put you on hold?