AI emerges as the foundation of enterprise decision-making
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Over the past 12 months, the number of artificial intelligence (AI) and advanced analytics projects in production has increased by 54%. Much of this growth is due to AI-enabled digital workplace solutions and self-services capabilities, allowing for low-touch operations needed during the pandemic. New use cases have emerged in areas such as advertising, media, and marketing where consumers now expect personalized content and communications. AI is creating a shift in how enterprises consume data and make decisions. These emerging trends are covered in Avasant’s new Applied AI and Advanced Analytics Services 2021 RadarView report™.
Redesigning Business Processes with Artificial Intelligence and Automation
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The number of intelligent automation engagements has increased by 75% in the last 12 months, with industry-specific process automation accounting for 70% growth in the share of new automation implementations. Growth in AI-enabled hyperautomation has increased use cases for prediction, recommendation, analytics, and reporting. Other areas in order of enterprise priority were workflow integration and automation, intelligent data capture, iBPM, and process discovery. As automation tasks become more sophisticated, we would expect continued growth in this area. These emerging trends are covered in Avasant’s new Intelligent Automation Services 2020 RadarView™ report.
Intelligent Automation Services 2020 RadarView™