mr. anada. translator: chairman townes and representative issa, and ranking members of the committee. thank you for allowing me to testify. aim the president and coo of toyota motor north america and chairman and ceo of toyota sales usa. as you heard today from toyota president akio toyoda, and the subcommittee on oversight heard yesterday from jim lentz, the chief operating officer of toyota sales usa, toyota is taking decisive steps to restore the trust of the tens of millions of americans who purchase and drive our vehicles.
certain 2010 tacoma trucks to inspect the front drive shaft all illustrate this new approach. chairman townes and ranking member issa, and members of the committee, i assure you that nothing matters more to toyota than the safety and reliability of the vehicles our customers drive. we are committed to not only fixing vehicles on the road and ensuring they are safe, but to making our new vehicles better and even more reliable through the redoubled focus on putting our customers first. thank you. thank you very much. let me thank both of you for your testimony. let me begin by saying, have you told nhtsa everything you know about sudden acceleration
of the recall population, and any older one technically it is not possible. therefore, we think we have it covered, but we do not, you know, stop it there. we carefully monitor the situation by the next year with this new model with bos coming in with retroactive actions, we are quite sure that we will very much lower than the industry average. i yield to the gentleman from california. thank you, mr. chairman. the chairman has proven he can ask a question so complex as to even be difficult for people of your great knowledge, and it does not surprise me. let me ask in a different way, the same question, so that we all on the dais have clarity. mr. inaba, isn t it true, that
the car and return them to the customer, and the customer will be reimbursed for any taxi or rental car expense they might incur. will you commit to doing this for customers nationwide? i repeat, if you want me to repeat it, i will do so. no sh, he is translating. chairman, let me address that question, because i am local here. delighted. i have heard number of instances when this recall news came out, i think that a number of customers who were very
so at this time, we would ask you to actually we will give you additional time. we generally give five minutes, but being he is all of the way from japan, we will give him more time. so. mr. toyoda. yes, you may begin. thank you, chairman townes. i would first like to state that i love cars as much as anyone. and i love toyota as much as anyone. i am here with my toyota family of dealers, front team members and friends. i take that most pleasure in