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On March 11, 2021, the Pennsylvania Public Utility Commission voted to take additional steps toward returning to pre-COVID-19 pandemic procedures for collecting amounts due for public utility service in Pennsylvania.
2 As of April 1, 2021, existing commission-ordered restrictions on service terminations will be lifted in favor of modified rules for payment arrangements that allow customers to pay their arrearages over extended periods. These commission-ordered modifications will remain in effect through December 31, 2021, when they will expire and pre-pandemic procedures will once again control the collection process.
BACKGROUND
3 that generally prohibited regulated
4 Pennsylvania electric, natural gas, water, wastewater, telecommunications, and steam utilities (the affected utilities) from terminating customers’ service during the COVID-19 pandemic emergency. By order entered October 13, 2020, (October order),