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Senior Editor
The National Association of Chain Drug Stores’ virtual Regional Chain Conference kicked off Monday with a discussion from the organization’s top leaders about the role regional chains have played in the nation’s response to COVID-19. As the pandemic has elevated pharmacies’ role in patient care to new heights, speakers expressed a desire for pharmacies to remain empowered even after the pandemic subsides.
Craig Norman, senior vice president of pharmacy at H-E-B and NACDS’ 2021 Regional Chain Chair noted that while early retailer efforts were around making shopping safer for consumers building out delivery and other convenience/safety offerings these coincided with a slowdown in immunizations and immunization programs. But a slow spring and summer gave way to a busy flu shot season, offering pharmacy a chance to shine.