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What would be the impact of generative AI like ChatGPT on hospitality?

Recently, there have been a lot of buzz and heated discussions about the impact and role of generative AI like ChatGPT in the hospitality industry and travel in general. From bold predictions that ChatGPT will revolutionize the industry and liberate the industry from the yoke of the OTAs to expert statements that it will lead to complete overhaul of the hotel tech stack and help solve labor shortages in hospitality.

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