A toxic combination of persistent staffing shortages, misaligned management priorities, and communication breakdowns up and down the chain of command created.
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An understaffed command center where some train dispatchers get only four hours off after 20-hour shifts. More than 220 Green Line drivers and dozens of other workers with lapsed safety certifications. Those major red flags are among the suite of problems investigators have found so far during a probe of the MBTA's safety.