Cebuana Lhuillier received the 2021 Service Champion Award from the Customer Service Institute of America (CSIA), the world’s leading customer service institute.
Western Union, a global leader in cross-border, cross-currency money movement and payments, and Cebuana Lhuillier, the largest and long-tenured micro-financial service provider in the Philippines
Published February 24, 2021, 6:00 PM
In the past year, we’ve seen how businesses have switched to digital platforms due to the community quarantine. Many have come up with innovative ways to ensure that they are able to provide their basic services to people at home. One of them is Cebuana Lhuillier, which is one of the most accessible pawnshops in the country with 2,500 branches nationwide.
To further make themselves more accessible, they launched Cebuana From Home (CFH), a platform that gives clients 360-degree access to Cebuana Lhuillier’s services from cash remittance to pawning.
Here’s a quick rundown of CFH and how the platform can help the general public.
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