that patient was tenisha, and this is her mum, claire. she s meant to be sat there making sure my daughter doesn t kill herself. and yet she s fast asleep. she s fast asleep. it s disgusting. if tenisha would have carried something out that night, at that moment, instead of reaching out to me, we d have had another death on our hands. you really think? i really do think that. would you be happy for your daughter to go into another priory clinic? i d never let her in another priory, as long as i live. the priory says it apologised, reported the incident to watchdog the cqc, and barred the worker for life. priory cheadle royal is a large mental health hospital. - the most recent inspection by the cqc rated the cheadle royal as good. but a former senior member of the priory group management team got in touch, too. they told us the culture here was broken. they felt the priory group set up services too quickly and couldn t staff them.
treats tens of thousands of patients each year and saves very many lives. its services remain among the safest in the uk. admissions are based on rigorous clinical criteria by medical teams at individual hospitals. and they will refuse admission if they cannot deliver care safely. the company takes staff turnover seriously and has implemented a group wide strategy in response, including increasing pay. 350 extra healthcare assistants and nurses have been recruited, and turnover has reduced. the cqc inspected the priory cheadle royal again earlier this year and that report is expected within weeks. angus crawford, bbc news. a major uk manufacturing firm has told the bbc that they re concerned the uk can t compete on a level
that, they believed, was dangerous. head office constantly pushing them to take more patients, breathing down our necks, they said. and that got worse after the priory group was sold off to private investors. if you re struggling with your mental health. the priory group gets hundreds of millions of pounds a year from the nhs and local councils to provide care for adults and children. there s a huge demand for its services. a recent report by the cqc into the group found staff were very proud to work there, and noted a positive change in culture since the sell off. but it also said there was extremely high staff turnover, which in some services was having an impact on the quality and safety of ca re. we managed to contact another former senior priory manager. i was under so much pressure. the team was under so much pressure. everybody was running on empty.
it said that although the trust had serious problems with culture, care was safe. but now the cqc has said that there are significant and serious safety issues. i d just like to dig into the meat of the report a little bit. i m looking at. rosie sexton is a local councillor who s attempted to get answers from the trust and the local nhs. she says local investigations might not now be enough to restore confidence among patients and staff. i mean, it s been very clear to me that one of the main priorities of the leadership involved has been to maintain the public s confidence in the services. and i do, i agree that that is really important, but i also want that to be based in reality. and at the moment, ijust don t quite have that confidence that it is. the thing that was originally being asked for by some of these whistle blowers was an independent judge led inquiry. so for somebody to come in from outside of the health service. it s notjust about making
ravi subramanian is the regional general secretary of the trade union unison. he was approached by so many clinicians telling him of patient safety and bullying problems at uhb that he compiled a confidential report which he sent to the cqc injuly of 2021. it baffles me why it s taken the cqc so long to come to this conclusion, because they had a report from us injuly 21 that quite clearly outlined the concerns around patient care and the bullying culture. they did an inspection around that time and they actually said to us, we will take your report into account. and they clearly didn t. so the question for me is like, what were the cqc doing? why did they miss it? and they ve not said that in this report here. they ve not said why they missed it and somebody needs to ask them that question. so where does this cqc report leave the three internal local nhs reviews of uhb? the first by professor michael buick into patient safety has already reported.