I thought I have to help, says June, 74, a retired head teacher. I was brought up to be polite, and helpful to the authorities who are there to protect us. But little did June know that her kindness would cost her £37,000. The investigation she was asked to help with was bogus.
Sophisticated: Scammers are preying on victims to drain their bank accounts
Her callers were not from the agency, but highly sophisticated scammers who preyed on her goodwill to drain her bank account. They convinced June, who lives in Portsmouth, to make bait payments into an account to trap a criminal insider at her bank.
New frauds that prey on your desire to be a good citizen dailymail.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from dailymail.co.uk Daily Mail and Mail on Sunday newspapers.
I m looking forward to Wednesday s grilling of NS&I s top brass by members of the powerful Treasury Select Committee over their calamitous running of the Government s savings bank.
It should make for entertaining viewing as the executives, led by chief honcho Ian Ackerley, are made to squirm.
As we have reported extensively in recent months, NS&I was inundated with complaints last year as the quality of its customer service plunged to depths that even deep sea divers would avoid.
Phones weren t answered, letters weren t responded to promptly and promises to customers were not kept.
Pig s ear: NS&I was inundated with complaints last year as the quality of its customer service plunged
Last month, we reported how Catriona Oliphant, 60, was tricked by a scammer into handing over her savings in a series of online banking transfers. HSBC has finally reimbursed her in full.
How a highly-sophisticated scam cost Catriona £241,000 dailymail.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from dailymail.co.uk Daily Mail and Mail on Sunday newspapers.