Data released by Kin + Carta, the global transformation consultancy, and Google Cloud has revealed that more than half of the UK’s largest consumer facing brands see customer experience being the biggest area for AI innovation. Business leaders from a range of consumer-facing brands, including Sky, EasyJet, ASOS.com and Tesco, came together for Gen.IE, an event
Data. Big Data. Bigger Data warehouses. Even bigger Data lakes. The face of data has taken many forms over the years. Where you store it has changed. How you use it has shifted. It’s hard to keep track. Decades and decades worth of data, and different processes has created data chaos. The current architecture is now monolithic, centralised and has lost its way. It’s time for a shift in mindset that will put data back on the right path.