Restaurants in the U.S. are facing growing challenges among labor shortages, vaccine mandates and other changes while attempting to keep staff safe and customers happy.
PinkOmelet/iStock(NEW YORK) Amid restaurant closures, changing rules and regulations, worker shortages, supply chain issues that lead to price hikes and more, during the COVID-19 crisis restaurants in the U.S. have faced challenges at every turn. The latest hurdle has been dealing with rising tensions over masks and vaccine mandates during the pandemic. While the CDC and many states have laid out guidelines and regulations for dining, the burden of enforcing the protocols often falls on the shoulders of individual businesses and the hosts, servers and managers, resulting in an influx of difficult, awkward and at times, dangerous interactions with disgruntled customers. "It's been almost a 24/7 job of keeping up with the regulatory changes the city, the state, the federal government all issue different regulations – so particularly for restaurants in New York it has been a tough job to keep up," restaurant and hospitality legal expert Carolyn Richmond, co-chair of F
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